Agentic AI that does the work, not just the talking.
Promptora AI designs, builds and runs agentic and generative AI platforms — and the Microsoft 365 digital workplace they live in. Home of the Chatrly AI Suite.
- 3
- Chatrly AI platforms
- 12+
- Industries served
- 24/7
- Agents in production
Pick an industry, see the use cases we can solve
Our agents run wherever volume, compliance and uptime matter. Below is a working shortlist per industry — not an exhaustive one. If your workflow is not listed, it is still in scope.
132+
mapped enterprise use cases
Telecom
High contact volume, thin margins and network events that cannot wait for a human queue.
Enterprise & global organizations we build for
Two pillars, one delivery engine
AI services for teams that need agents in production, and digital workplace services for the Microsoft 365 estate those agents plug into.
Agentic AI that takes action, under your control
Multi-agent systems that plan, call your APIs and complete real work — with approval gates, guardrails and full audit trails on every step.
- Autonomous agent design & orchestration
- Tool / API calling into core systems
- Human-in-the-loop approvals & escalation
- Observability, evaluation and cost control
Generative AI you can trust
Assistants and RAG grounded in your knowledge, with citations, evaluation harnesses and red-teaming before rollout.
- RAG over docs, tickets, contracts, code
- Copilots for employees and customers
- Model selection, tuning, prompt engineering
- Safety review and quality gates
Discover → Design → Deploy → Scale
A delivery engine that turns one workflow into a governed platform, with value measured against a baseline.
Microsoft 365, made Copilot-ready
M365 is where work happens. We secure and govern the estate, roll out Copilot on clean content, then layer our agents on top of it.
- Copilot readiness assessment & rollout
- Teams / SharePoint information architecture
- Entra ID, Intune and endpoint governance
- Purview labelling, DLP and data governance
- Tenant migration, adoption and managed support
See the products working, not just described
A customer experience platform, a unified data and analytics platform, and agentic AI ops — sharing one governance and guardrail layer.
Chatrly Omni AI
AI-Powered Customer Experience Platform
One agentic layer across every customer channel — web, voice, email and messaging — grounded in your knowledge and systems of record.
Enhanced Customer Experience
Instant, accurate answers on every channel
Reduced Support Costs
Automated resolution of high-volume intents
Increased Customer Satisfaction
Consistent tone, context and follow-through
Chatrly Promplytics AI
Unified Data & AI Analytics Platform
A governed data foundation with generative analytics on top, so leaders ask questions in language and get answers with lineage.
Single Source of Truth
Modelled, governed, reconciled metrics
Faster Decision Making
Natural-language querying over live data
Data-Driven Growth
Forecasting and scenario analysis built in
1 day
reporting cycle
+18%
forecast accuracy
Chatrly PromptOps
Agentic AI Ops for Enterprise Excellence
Autonomous operations agents that detect, diagnose and remediate — with human approval gates and full audit trails.
Lower MTTR
Correlated signals and guided remediation
Lower Operational Costs
Fewer manual runbooks and escalations
Higher Service Reliability
Preventive action before user impact
Signal correlated
312 alerts → 1 incident
Root cause found
Config drift on node-14
Runbook proposed
Awaiting approval gate
Remediated
Service restored · audited
Outcomes across every industry we touch
Telecom, banking, manufacturing, healthcare, retail, logistics and beyond — baselines agreed before the build, measured after go-live.
Measured outcomes
Numbers our clients agreed to before we built anything
of contacts self-served
mean time to restore
faster reporting cycle
content throughput
time to first commit
Omnichannel support agents for a national operator
62%
contacts self-served
- Challenge
- Millions of monthly contacts across web, IVR and email with inconsistent answers and long queue times.
- Solution
- Chatrly Omni AI deployed across web chat, voice and inbox, grounded in tariff, billing and network knowledge.
- Outcome
- Routine intents resolved without an agent, with clean hand-off for complex cases.
Cost to serve
Automated resolution of high-volume, low-complexity work.
Speed to decision
Questions answered on live, certified data in seconds.
Reliability
Preventive action and audited remediation before user impact.
Adoption
Usage telemetry that evidences value, not assertions.
Explore the Chatrly AI Suite
Three platforms, one agentic foundation. See how Omni AI, Promplytics AI and PromptOps work together inside your enterprise.
Explore ChatrlyHave a use case in mind?
Bring us one workflow. We will scope an agent for it in a two-week discovery.