AI that ships, and a workplace ready to run it
Two tightly linked pillars: agentic and generative AI engineering, and Microsoft 365 digital workplace services. Most clients start with one workflow and scale into a governed platform.
4 wks
to first pilot in production
2
tightly linked service pillars
5
delivery tracks to start from
100%
agent actions audited
Five delivery tracks, one engineering standard
Pick a track to see exactly what we build, the outcomes it moves and the stack we typically run it on.
AI Services
Agentic AI
4-6 wks
first agent in production
100%
actions audited
Multi-agent systems that plan, call your APIs and finish real work — with approval gates and audit trails on every action.
- Autonomous agent design & multi-agent orchestration
- Tool and API calling into ERP, CRM, ITSM and core banking
- Human-in-the-loop approvals and escalation policy
- Guardrails, policy enforcement and full action audit trails
- Agent observability, evaluation harnesses and cost control
- Long-running workflows with state, retries and compensation
What it looks like when it's running
Live micro-views of the systems we ship: agent orchestration, grounded generation and a Copilot-ready workplace.
Agentic AI that takes action, under your control
Multi-agent systems that plan, call your APIs and complete real work — with approval gates, guardrails and full audit trails on every step.
- Autonomous agent design & orchestration
- Tool / API calling into core systems
- Human-in-the-loop approvals & escalation
- Observability, evaluation and cost control
Generative AI you can trust
Assistants and RAG grounded in your knowledge, with citations, evaluation harnesses and red-teaming before rollout.
- RAG over docs, tickets, contracts, code
- Copilots for employees and customers
- Model selection, tuning, prompt engineering
- Safety review and quality gates
Discover → Design → Deploy → Scale
A delivery engine that turns one workflow into a governed platform, with value measured against a baseline.
Microsoft 365, made Copilot-ready
M365 is where work happens. We secure and govern the estate, roll out Copilot on clean content, then layer our agents on top of it.
- Copilot readiness assessment & rollout
- Teams / SharePoint information architecture
- Entra ID, Intune and endpoint governance
- Purview labelling, DLP and data governance
- Tenant migration, adoption and managed support
The full service catalogue
Everything under each pillar, with the outcomes we hold ourselves to.
AI Services
Agentic AI & Generative AI
We build production AI — agents that take action inside your systems, and generative experiences your teams and customers actually trust.
Agentic AI
- Autonomous agent design & multi-agent orchestration
- Tool and API calling against core enterprise systems
- Human-in-the-loop approval and escalation gates
- Guardrails, policy enforcement and full audit trails
- Agent observability, evaluation and cost control
Generative AI
- Assistants and copilots for employees and customers
- RAG over documents, tickets, contracts and code
- Content, code and report generation pipelines
- Model selection, fine-tuning and prompt engineering
- Evaluation harnesses, red-teaming and safety review
Weeks to first agent in production, not quarters
Measured deflection, cycle-time and quality gains
Architecture that stays portable across models
Digital Workplace
Microsoft 365 & Employee Experience
M365 is where work happens. We make it secure, governed and Copilot-ready — then layer our agents on top of it.
Microsoft 365 & Copilot
- Copilot readiness assessment and rollout
- Teams, SharePoint and OneDrive information architecture
- Intune device management and Entra ID identity
- Power Platform automation and low-code apps
- Purview data governance, DLP and sensitivity labels
Migration & Adoption
- Tenant-to-tenant and legacy platform migration
- Collaboration governance and lifecycle policy
- Change management, training and champion programs
- Modern intranet and employee self-service portals
- Managed workplace support and continuous improvement
Copilot deployed on clean, permission-correct content
Lower licence waste and shadow-IT sprawl
Adoption you can evidence with usage telemetry
From first workshop to enterprise scale
A four-stage model with deliverables and measured value at every gate. No multi-year programme before the first working agent.
Week 1-2
Discover
Use-case workshops, data and system readiness, value case against a measured baseline.
- Prioritised use-case backlog
- Baseline metric pack
- Feasibility & risk view
Week 2-4
Design
Reference architecture, guardrail model, evaluation plan and target operating model.
- Reference architecture
- Guardrail & policy model
- Evaluation plan
Week 4-8
Deploy
Production build in short increments, integration with core systems, pilot with real users.
- Working agent in production
- Integration to systems of record
- Pilot results
Quarter 2+
Scale
Rollout across channels and geographies, FinOps for AI, continuous evaluation and tuning.
- Multi-channel rollout
- AI FinOps & cost guardrails
- Quarterly value review
Start small, or hand us the run
Three ways to work with us, plus the questions every buyer asks before signing.
AI Sprint
4 weeks, fixed price
One prioritised use case taken from workshop to a working, measured pilot in production-like conditions.
Platform Build
8-16 weeks
Reference architecture, guardrails and the first two or three agents live against your systems of record.
Managed AI & Workplace
Ongoing
We run it: evaluation, tuning, cost control, M365 governance and quarterly value reviews.
Straight answers
Questions buyers actually ask
Open architecture
Plugs into the estate you already run
Clouds & models
Data platforms
Business systems
Channels
Workplace
Observability
Illustrative, not exhaustive — anything with an API or event stream can be wired in.
Delivered for
Prefer a productised route?
The Chatrly AI Suite packages our agentic delivery into three deployable platforms for customer experience, analytics and AI operations.
Explore ChatrlyBring us one workflow. We'll show you the value case in four weeks.
Start a conversation